Last Updated: December 10, 2013
You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. Please read the following policy to understand how your personal information will be treated at this site.
When you buy, rent and install a new product, we may ask you to register your purchase electronically at our Product Registration page. We keep this registration information on file with any information you have already given us on previous visits to our website.
Xcitex Inc. also collects certain information about your computer hardware and software. Some of our security and licensing systems tie software to specific computer hardware. This information may include specific information about the hardware that is installed in your computer (e.g., hard drive size, video memory, processor type, etc.), your IP address, browser type, operating system, domain name, access times, and referring website addresses. If you select one of our licensing options that involves tying software to a specific computer, the Xcitex license manager will tell you that it is collecting information about your computer architecture in order to generate a unique registration code.
Xcitex Inc. also collects information about which pages our customers visit within xcitex.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user provides consent.
To check for valid registrations of products, trial versions or upgrades
To facilitate sales and support through our regional independent distributors
To help us create and publish content most relevant to you
To alert you to product upgrades, special offers, updated information and other new services from Xcitex, if you so request
Xcitex may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Xcitex or the site; (b) protect and defend the rights or property of Xcitex and its family of websites, or (c) act in urgent circumstances to protect the personal safety of Xcitex employees, users of Xcitex products or services, or members of the public.
Xcitex Inc. may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. Although we consider these mailings an essential part of the service you have chosen, you will be able to unsubscribe to these mailings at any time and cancel the service.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact Xcitex Inc. by e-mail.
Changes to this Statement
Xcitex Inc. will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Xcitex Inc. will notify you by placing prominent notice on the website.
Xcitex welcomes your comments regarding this privacy statement. Please contact us by e-mail, or postal mail.
8 Cabot Road
Woburn, MA 01801